DATA PROTECTION ACT
Please read these Terms of Service (“Terms”) carefully before using (the “Website”) or the products or services offered by ProKakis (the “Services”). Terms take effect when you click an “I Accept” button or check box presented with these Terms or, if earlier, when you use any of the Services or Website. You represent to us that you are lawfully able to enter into contracts (e.g., you are not a minor). If you are agreeing to these Terms for an entity, such as the entity you work for, you represent to us that you have legal authority to bind that entity. For purposes of these Terms, “you” means you and the entity you represent and also refers to any person accessing the Services by any method on your behalf.
During the Term, you will pay us those certain fees and charges specified on the applicable Service Order. You are responsible for all applicable taxes on the fees and charges paid by you, including, without limitation, any and all sales, use, and value-added taxes but not any taxes imposed on ProKakis’ income. 46 Service ProKakis (“we” or “us”) provides two types of Services: “Subscription Credit Services”, which are the series of proprietary com Service ProKakis (“we” or “us”) provides two types of Services: “Subscription Credit Services”, which are the series of proprietary computer software programs developed by us as delivered to you that facilitate and automate the process of conducting surveys, polls, intercepts, and reports (“Software”), products and related systems, security, updates and improvements thereto and support services accessed by you using a web browser and the Internet under an Application Service Provider (ASP) model. Subscription Services are specified in a service order (“Service Order”) and are purchased on an annual or multi-year basis as set forth in a Service Order; “Managed Services”, which are Services other than Subscription Credit Services that we perform and/or provide, including the development and/or delivery of certain deliverables (“Deliverables”) Managed Services are bought on a requirement basis. For purposes of these Terms, data includes all survey responses, reports, and any other information input or generated on behalf of you in connection with the Services (“Data”). ProKakis may make modifications to the Services at any time as it deems appropriate.
Use of the Services
You are responsible for controlling access to your account, including creating a strong and secure password and preventing unauthorized account usage or users. You must immediately inform ProKakis of any unathorized use of your passwords or any other breach of security and ProKakis will reset your password and you must take all other actions that ProKakis reasonably deems necessary to maintain or enhance the security of ProKakis’s computing systems and your access to the Services.
Usage: You are solely responsible for all Data and are liable for your Data. We reserve the right to remove any Data from our Service that we determine is in violation of these Terms. We may also suspend your account at any time without notice for conduct that violates these Terms. Additionally, if you violate these Terms, you may be subject to legal liability and prosecution. You must comply with all relevant laws, rules and regulations including those governing privacy, data protection and spam. You agree not to send email messages to any person that has opted out or otherwise objected to receiving message from you or another sender on whose behalf you may be acting. You may not use the Services in a way that would subject us to those specific regulations without our prior written agreement. You may not make the Service available to, our use the Service for the benefit of, anyone other than you or your users.
We own all right, title and interest in and to the Services as delivered, all related Software and technology, and all of our content provided in connection with the Services, including all intellectual property rights. Nothing contained on this Website should be construed as granting any license or right to use any trademark without our prior written permission. We and our licensors exclusively own all right, title, and interest in and to the Services, and any Servicesrelated suggestions, ideas, enhancements, requests, feedback, and recommendations provided by you to us during your use of the Services. We reserve the right to include traffic generated by all websites we host in our overall accounting of page views, unique users, and other usage measures. This includes providing web traffic measurement companies with all URLs hosted by us for use in our projection of our overall traffic.
We reserve the right to suspend or terminate your use of the Website and the Services at any time, without notice, if you are found in violation of these Terms. Following any termination, ProKakis will discontinue providing Services, and you will cease using Services. Within thirty (30) days after the end of the Term or termination of this Agreement you will pay to ProKakis all outstanding undisputed fees due and owing as of the effective date of termination.
This Data Protection Notice (“Notice”) sets out the basis which ProKakis (“we”, “us”, or “our”) may collect, use, disclose or otherwise process personal data of our customers in accordance with the Personal Data Protection Act (“PDPA”). ProKakis (“us”, “we”, or “our”) is committed to protecting the privacy of the users (“user”,” you” or “your”) of (the “Site”).
There are a few ways you can use our services – to search for opportunities, to share your company information, to communicate with other people or to create new content. This notice will inform you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site. This Data Protection Notice will be continuously assessed against new technologies and business practices. This notice applies to personal data in our possession or under our control, including personal data in the possession of organizations that we have engaged to collect, use, disclose or process personal data for our purposes.
As used in this Notice:
“customer” and/or “user ” means an individual who (a) has contacted us through any means to find out more about any goods or services we provide, or (b) may, or has, entered into a contract with us for the supply of any goods or services by us; and
“personal data” means data, whether true or not, about a customer who can be identified:
(a) from that data; or
(b) from that data and other information to which we have or are likely to have access.
2. Depending on the nature of your interaction with us, some examples of personal data which we may collect from you include your name and identification information such as your passport number, identity number, contact information such as your address, email address or telephone number, nationality, gender, date of birth, marital status, photographs and other audio-visual information, employment information and financial information such as credit card numbers, debit card numbers or bank account information. We will also ask for company and financial information such as figures which can be found in the ‘business profile’, ‘awards’, ‘certificates’, ‘profit and loss statement’ or ‘balance sheet.
3. Other terms used in this Notice shall have the meanings given to them in the PDPA (where the context so permits).
COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA
4. We collect information to provide a more accurate Business Intelligence KYB Report and create business opportunities for the user. While using our Site, we may ask you to provide us with certain information that can be used to contact or identify you. This information may include but is not limited to any information relating to an identified or identifiable individual (“Personal Information”).
(a) such information is provided to us voluntarily by you directly or via a third party who has been duly authorized by you to disclose your personal data to us (your “authorized representative”) after (i) you (or your authorized representative) have been notified of the purposes for which the data is collected, and (ii) you (or your authorized representative) have provided written consent to the collection and usage of your personal data for those purposes, or
(b) collection and use of personal data without consent is permitted or required by the PDPA or other laws. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose that has not been notified to you (except where permitted or authorized by law).
5. Most of our services let you share information with others. Remember that when you share information publicly, it may be indexed by search engines, including Google. Our services provide you with different options on sharing and removing your Information we share. We do not share personal information with companies, organizations, and individuals outside of ProKakis unless one of the following circumstances applies:
(a) With Master User or Consultant: If your ProKakis Account is managed for you by a Master User whom you have assigned for or our consultant whom we have assigned to take on your case, then your Master User or assigned consultant will have access to your Personal Account information (including your email and other data) and company information (such as Financial details). Your Master User may be able to access the financial report, change your account password, suspend or terminate your account access, access or retain information stored as part of your account, restrict your ability to delete or edit your information or privacy settings, receive your account information in order to satisfy applicable law, regulation, legal processes or enforceable governmental requests.
(c) For legal reasons: We will share personal information with companies, organizations or individuals outside of ProKakis under good-faith that access, use, preservation or disclosure of the information is reasonably necessary for investigation of potential violations, detect, prevent, or otherwise address fraud, security or technical issues. It would also be used to detect, prevent, or otherwise address fraud, security or technical issues. To protect against harm to the rights, property or safety of ProKakis, users or the public as required or permitted by law.
6. Internally, we may collect and use your personal data for any or all of the following purposes:
(a) performing obligations during or in connection with our provision of the goods and/or services requested by you to provide, update, protect and conclude a more accurate Business Intelligence KYB Report. We also use this information to offer you tailored content: for example, giving you a more relevant search opportunity results and accurate profile, which may be seen by other users of the ProKakis.
(b) verifying your identity;
(c) responding to, handling, and processing queries, requests, applications, complaints, and feedback from you to operate, maintain and provide you with the features and functionality of the Service;
(d) managing your relationship with us by informing you about our services, such as letting you know about upcoming changes or improvements;
(e) processing payment or credit transactions;
(f) sending your marketing information about our goods or services including notifying you of our marketing events, initiatives and promotions, lucky draws, membership and rewards schemes and other promotions;
(g) complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;
(h) any other purposes for which you have provided the information;
(i) use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services.
(j) transmitting to any unaffiliated third parties including our third parties service providers and agents, and relevant governmental and/or regulatory authorities, whether in Singapore or abroad, for the aforementioned purposes; and
(k) any other incidental business purposes related to or in connection with the above.
7. We may disclose your personal data:
(a) where such disclosure is required for performing obligations during or in connection with our provision of the goods or services requested by you; or
(b) to third-party service providers, agents, and other organizations we have engaged to perform any of the functions listed in clause 5 above for us.
8. The purposes listed in the above clauses may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under any contract with you).
INFORMATION WE GET FROM YOUR USES OF OUR SERVICES
9. We collect information about the services that you use and how you use them. They are as follows: when you search for opportunities, create an opportunities profile or connect to our service through a third-party connection. Some other mediums are when you log-in, for example, through Facebook Connect, by “following” , “liking” or linking your account to the ProKakis site etc.
10. These third parties may pass certain information about your use of its service at ProKakis. This information could include, but is not limited to, the user ID associated with your account (for example, your Facebook ID), an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. If you allow us access to your friends’ list, your friends’ user IDs and your connection to those friends may be used and stored to make your experience more social. This information may be used to allow you to invite your friends to use our Service as well as provide you with updates if and when your friends join Prokakis. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the ProKakis Service. You may also unlink your third party account from the Service by adjusting your settings on the third party service.
LOG IN INFORMATION
11. When you use our services or view content provided by ProKakis, we automatically collect and store certain information in the server logs. This includes details which are as follows, and not limited to, how you used our service such as your search opportunities, telephone log information, how you interact with links on the Service and cookies that may uniquely identify your browser. Akin to many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
12. We may directly collect analytics data, or use third-party analytics tools and services, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the Service. We collect and use this analytics information in aggregate form such that it cannot be reasonably manipulated to identify any particular individual user.
13. When you visit the Service, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets ProKakis help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Service (e.g., the pages you view, the links you click and other actions you take on the Service), and allow us or our business partners to track your usage of the Service over time. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the site may not function properly if the ability to accept cookies is disabled.
UNIQUE APPLICATION NUMBERS
14. Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to ProKakis when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates.
WITHDRAWING YOUR CONSENT
15. The consent that you provide for the collection, use, and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Officer at
16. Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within fifteen (15) business days of receiving it.
17. Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods or services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described in clause 8 above.
18. Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws.
ACCESS TO AND CORRECTION OF PERSONAL DATA
19. If you wish to make (a) an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or (b) a correction request to correct or update any of your personal data which we hold about you, you may submit your request in writing or via email to our Data Protection Officer at
20. Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.
21. We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA).
PROTECTION OF PERSONAL DATA
22. To safeguard your personal data from unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced commercially acceptable means to protect your Personal and Company Information and we encrypt many of our services using SSL. Appropriate administrative, physical and technical measures such as up-to-date antivirus protection, encryption and the use of privacy filters to secure all storage and transmission of personal data by us, and disclosing personal data both internally and to our authorized third-party service providers and agents only on a need-to-know basis.
23. We restrict access of personal information to ProKakis employees, contractors, and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations. They may be disciplined or terminated if they fail to meet these obligations. We do not accept liability for unintentional disclosure, to the extent permitted under applicable law.
24. You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.
ACCURACY OF PERSONAL DATA
25. We generally rely on personal data provided by you (or your authorized representative). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our Data Protection Officer in writing or via email at the
RETENTION OF PERSONAL DATA
26. We may retain your personal data for as long as it is necessary to fulfill the purpose for which it was collected, or as required or permitted by applicable laws.
27. We will cease to retain your personal data or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.
TRANSFERS OF PERSONAL DATA OUTSIDE OF SINGAPORE
28. We may transfer your personal data to countries outside of Singapore as ProKakis is a global Business Intelligence Risk Reporting Platform. We will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA.
29. You may contact our Data Protection Officer if you have any inquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request, in the following manner: firstname.lastname@example.org
EFFECT OF NOTICE AND CHANGES TO NOTICE
30. This Notice applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use, and disclosure of your personal data by us.
31. We may revise this Notice from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Notice was last updated. Your continued use of our services constitutes your acknowledgment and acceptance of such changes.
Last updated: 01 June 2018
ACKNOWLEDGEMENT AND CONSENT
I acknowledge that I have read and understood the above Data Protection Notice, and consent to the collection, use and disclosure of my personal data by ProKakis for the purposes set out in the Notice.